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BEFORE AND AFTER
A BUILD PER CUSTOMER
ONE PLATFORM
THE SHAPE
PlatformONE FOR EVERY CUSTOMER
HOW IT WAS DONE
- Every customer was a custom build, and every new one cost engineering time that never came back.
- A senior stakeholder committee held custom requests against the roadmap.
- Led delivery and launch of one multi-tenant cloud platform, and migrated the customers onto it, Visa among them.
- Shipped the first Apple Watch conference app, timed to Apple’s launch.
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