Building got cheap. Judgment did not.
I lead product and technology teams that ship production AI. I run the whole arc, from finding the problem, to deciding what to build, to proving whether it worked.
Vancouver, remote-friendlyFull-time or fractional
did the onboarding revamp land?
Activation up 14 points six weeks after release.
MeasuredTrial starts flat. Sample is still too thin to call.
BenchmarkedShipped nine weeks ago. Nobody has used it twice.
MeasuredA live read: one team, three launches, scored the same way. Toggle it to twelve teams and the pattern is the easiest thing on the page to see.
- Strategy & Bets
- Design
- Development
- Delivery
- Go-to-Market
- Data & Outcomes
- Operations
You are hiring a leader, a builder, an operator and the human in the loop.
The work moved to judgment, and so did the way I measure it.
Agents removed the queue for competent output. What is scarce now is deciding what deserves to exist, and knowing whether what shipped actually changed anything.
The point of view, in fullOutput stopped telling you who is getting better.
Shipping totals climb for everyone now, so the total on its own says little.
Landed is a definition, agreed up front.
A behaviour, in named accounts, by a named date, set before the work starts.
Agents produce. One person owns every call.
Reading, drafting and checking run on a schedule. The calls keep a named owner.
- Writing the code
- Reading the tickets
- Drafting the options
- Checking the rules
Struck through because the cost moved off them. They still matter.
Deciding what is worth building
When you can build almost anything this week, choosing becomes the expensive act.
Knowing whether it worked
Shipping shows up on its own. Landing only shows up if somebody sets out to measure it.
Two ways in: the seat, or the judgment.
Two ways in. The fractional side runs as nine fixed-purpose missions, and the diagnostic leads. Everything is scoped in a conversation.
A company filling a product, product-operations, or product-and-technology seat, from director to chief.
The seat filled by someone who has done it from employee number one and from the VP seat.
An exec team that needs senior product and technology judgment every week.
A standing seat on the AI agenda, and it is reversible. One client at a time.
Scored with the same three words as everybody else.
Twenty years sit behind these entries. Each one is sourced outside this site, or anonymous and claiming no outcome.
AI modernisation for an established consultancy, one estimating desk first. Nothing delivered yet, so it claims nothing.
Dacard.ai applied research. The prototype runs against one company, a sample of one, so it claims watch.
Lexful, Employee #1 and CPTO: the raise, the founding team, and a launch in about six months with every SOC 2 Type II and ISO 27001 control in place and the observation window open.
Cognota, VP product and technology: the first product and technology leader, a 25-person org, and the SMB-to-enterprise pivot that carried four-figure ACVs to six-figure multi-year deals and the $5.5M Series A.
Bring the decision you are stuck on.
Thirty minutes, no deck. If I am not the right person for it, I will say so and point you somewhere better.