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FEATURE SCORECARD
Satisfaction
Engagement
Adoption
Retention
Personalised pages, applied MLR&D
THE SHAPE
OutcomesSCORED ON FOUR MEASURES
HOW IT WAS DONE
- Moved the feature scorecard to satisfaction, engagement, adoption and retention.
- Ran an applied ML programme on personalised landing pages with ML engineers and data scientists. R&D, not a shipped product.
- Partnered with Google and HubSpot on product and channel.
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