These Terms of Service ("Terms") govern your use of Dacard.ai, operated by Darren Card ("Dacard", "we", "us", "our"), including the platform at app.dacard.ai and website at dacard.ai (collectively, the "Service").
By creating an account or using the Service, you agree to these Terms. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
Dacard.ai provides an AI-native product operations platform that includes: product maturity scoring (analyzing publicly accessible URLs), AI-powered coaching (the DAC copilot), framework-based reports, integration with third-party tools (GitHub, Linear), and team collaboration features.
We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with reasonable notice where feasible.
You must provide accurate information when creating an account. You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account. Notify us immediately at support@dacard.ai if you suspect unauthorized access.
You may not share your account with others. Team plans allow multiple seats, each with their own credentials.
You agree not to:
We may suspend or terminate accounts that violate these rules without notice.
Your data. You own the data you bring into Dacard.ai, including product URLs, context you provide, and integration data from your connected tools. By using the Service, you grant us a limited license to process that data to provide the Service to you.
Our IP. Dacard.ai owns the Product Operations Intelligence Framework (5 stages, 24 dimensions), the AI-Native Product Development Lifecycle framework, the AI-Native Product Operations framework, the scoring methodology, the DAC copilot system, and all underlying software, algorithms, and documentation. These are proprietary and protected by copyright and other intellectual property laws.
Feedback. If you provide feedback or suggestions about the Service, we may use that feedback without obligation to you.
Paid plans are billed in advance on a monthly or annual basis. All prices are in USD. By providing payment information, you authorize Stripe (our payment processor) to charge your payment method on a recurring basis.
Cancellation. You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period. You will retain access to paid features until then.
Refunds. We do not offer refunds for partial billing periods. If you believe you were charged in error, contact billing@dacard.ai within 30 days.
Plan changes. Upgrades take effect immediately (prorated). Downgrades take effect at the next billing period.
Price changes. We will notify existing subscribers at least 30 days before increasing prices. Continued use after the effective date constitutes acceptance.
Each plan includes a monthly credit allocation. Scoring costs 10 credits; each DAC chat message costs 1 credit. Credits reset at the start of each billing month. Unused credits do not roll over. Additional credits can be purchased as add-ons.
We will treat your scoring results, integration data, and account information as confidential. We will not share your specific scoring data with other customers or the public. See our Privacy Policy for details on how we handle your data.
The Service is provided "as is" without warranties of any kind, express or implied. We do not warrant that:
Scores are based on publicly available information and AI analysis. They reflect the platform's framework, not an authoritative assessment. Use them as one input among many.
To the maximum extent permitted by applicable law, Dacard.ai and its operators will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from your use of or inability to use the Service.
Our total liability for any claim related to the Service will not exceed the amount you paid us in the 12 months prior to the claim, or $100 USD if you are on a free plan.
You agree to indemnify and hold harmless Dacard.ai and its operators from any claims, damages, or expenses (including legal fees) arising from your use of the Service in violation of these Terms or applicable law.
Either party may terminate these Terms at any time. We may terminate your account immediately for material breach of these Terms. Upon termination, your right to use the Service ends. You may request deletion of your data per our Privacy Policy.
These Terms are governed by the laws of British Columbia, Canada, without regard to conflict of law principles. Any disputes will be resolved in the courts of British Columbia, Canada.
For enterprise customers with a separate agreement, that agreement governs in the event of any conflict with these Terms.
We may update these Terms from time to time. We will notify you of material changes at least 14 days before they take effect (via email or in-app notice). Continued use after the effective date constitutes acceptance.
Questions about these Terms: legal@dacard.ai